We don’t pretend to be experts in information technology as well as furniture removals! Christchurch removals is where we excel.
We also have no reason to believe that anyone has ever tried to deceive anyone else by pretending they were Christchurch Removals online. Even so, we’d like to publish here are a few very basic thoughts about how you can protect yourself from one of the commonest online scams, that involving “phishing”.
This is a generic term given to a range of potential online frauds.
They typically involve someone, somewhere, pretending to be someone else. That usually means they’ll pretend to be a company or institution you already do business with and communicate with you via email using that false identity.
A common approach is to send you an e-mail that may have all the appearances of coming from someone you have legitimate contact with. That e-mail invites you to follow a link to logon and check something relating to your business with them.
In reality, if you follow that link, you will be taken to a bogus site where you may accidentally disclose private information such as your id and password.
Steps to avoid
It is worth:
- looking carefully at the e-mail you have received. Many attempts of this type originate in non-English speaking countries and that means they quite often (though not always) contain grammatical errors or other inelegancies that the genuine sender would never have tolerated;
- if you are uncertain as to the veracity of the e-mail, close it down and go into the site it purports to come from through your normal browser access methods. You can login there legitimately and check to see whether the company concerned is trying to communicate with you;
- never follow a link that is included in an e-mail unless you are 100% sure that you have clearly identified that it is legitimate and you know who it has come from rather than just who the e-mail claims to come from;
- if the e-mail appears genuine but contains very bad news which apparently requires your urgent attention, you should be suspicious. Typically, legitimate companies will rarely, if ever, e-mail you directly with apparently major detailed bad news about your business dealings. More commonly, they will simply invite you to contact them as soon as possible;
- equally, be even more suspicious of e-mails which unexpectedly appear to be offering you an extremely good news. Again, most reputable companies would never use e-mail, which is not a particularly secure or private mechanism, to send you highly confidential details about your financial position;
- finally, if you’re still uncertain, you can separately e-mail or telephone the company (don’t use any contact details given in the suspicious e-mail) in order to ask them whether the original e-mail is genuinely from them or not.
We hope the above tips are useful.